As a qualified Purchasing Guide, it's essential not only to accurately and clearly describe the features of customer products but also to effectively address their concerns. One of the most common issues customers face is faucet leakage, which can be both frustrating and costly if not resolved properly. First, let's explore the reasons behind a leaking faucet: 1. **Poor Water Quality**: Hard water or water with high mineral content can lead to sediment buildup inside the faucet’s internal components, particularly the cartridge. This buildup may prevent the valve from closing tightly, resulting in leaks. 2. **Damaged Cartridge**: Over time, the faucet’s internal cartridge can become scratched or worn due to foreign particles like sand or rust that enter the system, especially after pipe repairs or replacements. These scratches prevent the valve from sealing properly, causing water to leak. It's important to note that during installation, you should always clean the water pipes thoroughly to avoid such issues. 3. **Improper Installation**: Leaks can also occur at the connection points between the faucet and the supply hose. If the connections are not tightened properly or if the seals are damaged, water can escape at these junctions. Next, another common concern is faucet tarnishing or rusting. While the chrome plating on faucets provides some protection against corrosion, it’s not foolproof. Even high-quality faucets have microscopic pores in the plating that can allow moisture and chemicals to penetrate over time. Without regular maintenance, these pores can lead to rust forming beneath the surface. To maintain your faucet’s shine and prevent rust, it's recommended to clean it regularly—every two weeks or once a month—with a soft cloth and car wax. This helps seal the tiny holes in the plating and protects the underlying material from corrosive elements like humidity, hand sanitizers, and grease. However, avoid using abrasive materials like steel wool, as they can scratch the surface and worsen the problem. Another issue that users often encounter is temperature fluctuations in thermostatic faucets. This typically happens when the hot water supply is insufficient, especially during summer months when the demand for hot water is lower. Gas water heaters may cycle on and off frequently, leading to inconsistent hot water flow and sudden temperature changes. To resolve this, adjusting the water heater’s temperature settings or ensuring it has sufficient power can help stabilize the output. Additionally, clogged filters at the angle valve can reduce water pressure, causing similar issues. Regularly cleaning or replacing these filters can improve performance and prevent such problems. By understanding these common issues and offering practical solutions, we can better assist our customers in maintaining their faucets and ensuring long-term satisfaction.

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