Isuzu also encountered a brake problem Foreign merchants should "be kind" to China


“Party A is a middle school and it will start soon, but the construction of the Isuzu Concrete Mixer cannot be put on the road because of the brake problem. People's Party urges us to make progress all the time. You say you are not in a hurry.” Zheng, general manager of a concrete company in Wenzhou City, Zhejiang Province, told reporters that in order to deal with this matter, he has run into trouble. Concrete companies such as Zheng Zong, who were bothered by the brake problem of the Isuzu mixer truck, had a total of more than 10 in Wenzhou, and nearly 100 vehicles were involved in the Isuzu heavy truck. This is just a place in Wenzhou City. According to reports, users complained about the problems with the braking quality of the Isuzu truck mixer, which has also occurred in other parts of the country. In March this year, it was also the heavy-duty vehicle imported by Isuzu in Japan. Due to steering system interference, 3C certification was cancelled and imports were suspended. This matter is still fresh in people's memory. After four or five months, a new problem has emerged. People can't help but ask: What happened to the Isuzu heavy truck? “The curse” began in Wenzhou in May and June this year. Wenzhou users continued to report that the braking of the Isuzu’s heavy-duty vehicle “flesh” was slow to respond. As the brake system is an important part of the safety of driving, the matter attracted the attention of the public security vehicle management department in Wenzhou. After spot checks, it was found that there are indeed such problems. Therefore, on the one hand, the vehicle management department invited manufacturers and local quality inspection departments to jointly study the causes of the problem; on the one hand, for safety reasons, the 99 Isuzu concrete mixers in Wenzhou were required to stop temporarily on the road and to release the situation as the hidden dangers were eliminated. You know, behind every mixer, there is a construction project under construction. 99 cars are in the armpits, not a small number. The impact is large, as you can imagine. However, before the safety hazards are eliminated, who dares to allow those who may become "fighting beasts of the road killer" to go wild? Also for security reasons, some of my colleagues with strong sense of responsibility have even hoped that the relevant departments will study the issue of 3C certification and import licensing for imported vehicles. Of the 99 trucks that were stopped, some were new cars that the user had just bought and had not yet got a license. Because you can't get on the road and you can't get a license, these users want to return the Isuzu to choose another brand, but how easy is it? When the mixer truck is at home for a day, the construction project will be stopped for one day. Both parties of project A and B are in a hurry for this matter. They are always paying attention to the progress of the manufacturers and relevant government departments in handling this matter. After urgently responding to the suspension of a large number of Isuzu heavy trucks in Wenzhou City, the local public security vehicle management and quality inspection departments immediately set out to discuss and handle the measures. Which method is used is crucial to the processing result. How to quantify security risks is the key to which method to adopt. The qualitative criteria for safety hazards are the national standards concerning vehicle safety. Whether it meets this standard will be very different in terms of treatment and results. In March of this year, Isuzu’s steering system interference problem was the most severe punishment measure that was adopted because it did not meet the standards. What kind of problems does the brake system have? In this regard, local and national AQSIQ experts took a cautious approach. After the inspection and study by the expert group, it was considered that the hidden dangers of the brake system belong to the scope of rectification. Therefore, Japan is required to come up with practical and feasible reform plans as soon as possible, and after the review and approval by the expert group, it will be announced and implemented by the society. At the same time, in order to minimize the project losses caused by the suspension of vehicles, the vehicle management department of Wenzhou last week decided to resume the transportation of the parked vehicles by granting temporary licenses on the premise of the factory’s safety commitments. Temporary license plates are replaced every 5 days so that problems can be identified and adjusted in time. Although the incident occurred in Wenzhou, the number of vehicles involved was 99 vehicles. However, the number of heavy trucks that Isuzu sent to China each year exceeds 7,000. The large number of vehicles that need to be rectified is evident. It is because of the large number of possessions and the wide scope and scope involved. It is even more urgent to take corrective measures as soon as possible. In an interview with reporters on August 26, Isuzu (China) Investment Co., Ltd.'s general manager, Terahara, said that the problem that the user reported did exist. In order to make users safe and confidently put into use, Isuzu has proposed to implement four improvement measures for users from the end of August for safety and quality issues such as slow braking response and insufficient storage capacity of gas storage tanks. These measures include: increasing the capacity of the air tank; linking the foot brake with the exhaust brake; improving the sensing-loaded proportional valve cushion; training in maintenance and driving methods. Isuzu also promised that the C series (CXZ51K/L/Q, CXZ81K/Q, and CXH50S/T) models that will be exported to China from now on will include the content of the scope of this rectification and will not appear again. Similar problems. Chinese users cannot afford to underestimate the safety and quality defects of the brake system. On the one hand, due to the deteriorating overall quality of the Isuzu C-series heavy-duty vehicles; on the other hand, the foreign brands of heavy-duty trucks used in China are neglected by Chinese users. important reason. At present, if multinational auto companies enter China in full, or strive to export their products to China, how should they treat Chinese users? China is a developing country and the environment for the use of vehicles is worse than that of the developed countries. At the same time, the driving habits of drivers are also very different. These factors all require foreign brands of vehicle products, from research and development to design, production and after-sales service, can adapt to the needs of this environment, so that the products imported into China are indeed produced for use by Chinese users. Only in this way can we build a good image in the eyes of Chinese users and make achievements in the world’s largest and last big market, so that both Chinese and foreign parties can achieve a win-win situation. Simply insisting on how advanced their products are, emphasizing how Chinese users do not know how to operate, but disregarding the actual feelings of Chinese users, or even causing users trouble and avoidable losses, it is impossible to permanently maintain the existing market share. It will not be the winner of the Chinese auto market. Zhang Bing

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