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With the advent of severe cold weather, to ensure the normal use of vehicles by Shaanxi mini vehicle users in the winter to ensure normal vehicle warm air facilities and vehicle safety, Shaanxi Auto Group started from November 10, 2011 to December 10, 2011. Tongjia Motors specializes in the “Warm and Warm At Your Side†Free Winter Checkup Campaign. The event model is the STJ6400 series.
All Shaanxi Auto Micro-vehicle users in the country can go to Shaanxi Auto's franchise stores and franchise service outlets to enjoy this service. In addition to free inspection vehicles, Shaanxi Auto's mini-vehicle after-sales service department also establishes satisfaction surveys and inspection items for users. Table, provide professional maintenance and other series of winter warm heart service, to each of the old and new users of Shaanxi Automotive mini-cars to send the most practical care. 
According to reports, according to the characteristics of winter vehicles, Shaanxi Automobile Micro-vehicle Service Department will carry out targeted testing and services based on the characteristics of users in the north and south regions, for example, to provide free inspection of the warm air system for northern users to ensure the use of winter; Air conditioning, radiator system inspection, troubleshooting.
On November 5th, 2011, the activity was officially launched. Shaanxi Automobile Micro-Vehicles After-sales Service Department passed the information to each user through the customer hotline, the dealer's telephone call, and the service provider's telephone return visit. At the same time, Shaanxi Automobile's mini-vehicle after-sales service department confirmed the users through emails, text messages, and telephones to ensure that every item and every detail of the service can be put in place.
It is reported that as a young micro-car production enterprise, Shaanxi Auto Group has been working hard to improve the service quality since its inception, and has built a relatively complete after-sales service system for more than two years, continuing to create an intimate service for consumers. Experience. The beginning of the new car off the assembly line, the company devoted great efforts to building a platform for after-sales service, and establish zero-distance, non-boundary market communication with users, quickly feedback user information, timely solve problems for users, so that users always experience care and consideration. In addition, the service concept of “hand in hand and heart to heart†provides users with “one-stop service for pre-sales, sales, and after-sales servicesâ€, and creates a high-level service that is advancing with the times by continuously improving and innovating service processes. Gradually won the micro-car users praise and affirmation. 
Shaanxi Automobile Micro-vehicle Service Department said: "After-sales service is good or bad can often determine the survival of a product, service is professional to greatly affect the customer's product recognition. The perfect after-sales service system is a solid foundation for the steady development of the brand, It is also a boon for the users of Shaanxi Auto Micro-Vehicles Co., Ltd. In order to dispel the concerns of the users in the after-sales maintenance and to better return the support of the consumers to Shaanxi Auto Micro-car, we will also actively carry out various activities for customer service, so that each The users can really feel the intimate service experience of Shaanxi Automotive mini vehicle."
For details of relevant service activities, Shaanxi Auto Micro-Vehicle Service Co., Ltd. can call the toll-free service hotline 400-686-3118 or consult your local dealer or service provider.